Today we have some exciting news! All Graph Story Neo4j plans now offer Neo4j Enterprise Edition. That means every plan we offer from here on will include Neo4j Enterprise, and everything that goes along with that:
- Automatic daily, weekly, and monthly backups
- Hot backups and hot exports
- Clustered Replication in Multi-Server Setups
- Enterprise Lock Manager
- Cache Sharding
- Cypher Query Tracing
- Property Existence Constraints
With this change comes a new pricing model for our plans. As a Neo4j Solution Partner, Graph Story will include the price of the Neo4j Enterprise license as part of every plan. Pricing for that license varies based on the size of the company. Under this tiered pricing, startups and smaller companies receive significant discounts, and larger companies can get the dedicated support options they need.
Here are our three pricing tiers:
|Guaranteed resp time||24hr1||12hr1||15m1|
|Support||Chat & Email||Phone, Chat, & Email||Dedicated|
|For companies with||1-20 employees Up to US$3M annual revenue||21-50 employees Up to US$3M annual revenue||Over 50 employees Over to US$3M annual revenue|
|Availability||Simple application required2||Immediate deployment||Immediate deployment|
Within 6 months, we will transition all of our existing customers on Community Edition plans to Enterprise Edition plans. We will have more information about that process in the very near future. We are committed to helping our new and existing customers be successful, no matter their size or needs. If you have any questions or concerns, please let us know via email at email@example.com or contact us using web chat.