Today we have some exciting news! All Graph Story Neo4j plans now offer Neo4j Enterprise Edition. That means every plan we offer from here on will include Neo4j Enterprise, and everything that goes along with that:

  • Automatic daily, weekly, and monthly backups
  • Hot backups and hot exports
  • Clustered Replication in Multi-Server Setups
  • Enterprise Lock Manager
  • Cache Sharding
  • Cypher Query Tracing
  • Property Existence Constraints

With this change comes a new pricing model for our plans. As a Neo4j Solution Partner, Graph Story will include the price of the Neo4j Enterprise license as part of every plan. Pricing for that license varies based on the size of the company. Under this tiered pricing, startups and smaller companies receive significant discounts, and larger companies can get the dedicated support options they need.

Here are our three pricing tiers:

Level Startup Growth Enterprise
Monitoring 24x7 24x7 24x7
Guaranteed resp time 24hr1 12hr1 15m1
Named Contacts 1 3 5
Support Chat & Email Phone, Chat, & Email Dedicated
For companies with 1-20 employees Up to US$3M annual revenue 21-50 employees Up to US$3M annual revenue Over 50 employees Over to US$3M annual revenue
Availability Simple application required2 Immediate deployment Immediate deployment


Within 6 months, we will transition all of our existing customers on Community Edition plans to Enterprise Edition plans. We will have more information about that process in the very near future. We are committed to helping our new and existing customers be successful, no matter their size or needs. If you have any questions or concerns, please let us know via email at support@graphstory.com or contact us using web chat.